Vehicle Repair Claims

If you’ve been in an accident that wasn't your fault, the last thing you need to worry about is how you're going to get around or pay for vehicle repairs. Our expert team is here to help you make a vehicle repair claim and recover any related out-of-pocket expenses, including lost wages, property damage and medical assistance.

Speedy Referral

“Car was fixed in a timely manner to a high standard, all without the hassle of dealing with an insurance company. Another plus was the speedy referral to a local private physio for treatment and rehabilitation of whiplash injuries.”

K Whyte, Personal Injury Claim

The Short of It

  • Being involved in a vehicle/road traffic accident can be stressful and frustrating,

    especially when it wasn't your fault.

  • You may be worrying about how you're going to get to work or take the kids to school

    while your car is being repaired at the repair garage.

  • This is where we come in.

    Our vehicle repair team can arrange a replacement vehicle for you while yours is being repaired and make a case against the at-fault party's insurers.

  • Everything we do at Watermans is about getting you the resolution you need

    and providing straightforward legal advice. It should be that simple.

  • The Long of It

    Vehicle Repairs

    Vehicle repair claims

    As a car owner, being involved in a car accident that wasn’t your fault can be stressful and frustrating. Your vehicle may need to be repaired, and the last thing you need to worry about is how you’re going to get around while your car is being fixed.

    At Watermans, we provide our clients with a like-for-like replacement vehicle as soon as possible. Our car hire service allows you to take advantage of thousands of makes and models found across the country.

    Whether you usually drive a seven-seater, a stylish coupé, something more rugged, or anything in between, we work hard to get you an exact match while your car is undergoing the necessary repairs. It’s part of our non-fault car hire guarantee.

    Using Watermans to pursue your vehicle repair accident claims means your car receives the best repair service on the market, and all manufactured parts used will be genuine and fit for use. Often, when dealing with insurance companies, you’ll find that their priority is performing repairs at the lowest possible costs.

    These negligent repairs could result in using parts that may not be suitable for your vehicle. This could lead to faulty repairs, further damage, or even a nullified warranty.

    Making a Claim

    How do I make a vehicle repair claim?

    Following a vehicle accident that wasn’t your fault, you may think that the first thing you should do is make a car insurance claim.

    Although it is important to act quickly after an accident, there are a few potential issues with calling your insurance company first, including:

    • No guarantee that the chosen repair garage will use genuine or approved manufacturer parts, potentially compromising your warranty claim.
    • You may not receive a like-for-like replacement vehicle; instead, you could end up with the wrong replacement vehicle that doesn’t meet your specific lifestyle needs.
    • Your insurance premium could increase as a result of initiating a claim through your insurer. Even if the accident was not your fault, the mere fact that you were involved in one suggests that it could happen again – hence, the insurance premiums may increase.
    • You may need to manage multiple aspects of the claim process on your own, adding to the stress and time required.

    By calling Watermans first, we take care of everything, including contacting your insurer to inform them you have been in an accident. No hassle, no fuss, and you can focus on getting back to your normal day-to-day routine quickly.

    How Much Compensation?

    How much compensation can I receive for a vehicle repair claim?

    The amount of compensation you may receive depends on several factors, including:

    • The cost of repairing your vehicle to its pre-accident condition
    • Whether your vehicle is deemed a total loss, in which case you may be compensated for its market value
    • Additional claims such as vehicle diminution, where the vehicle loses its market value

    Because each case is unique, it is impossible to provide an exact number. Our experienced team can help you navigate the intricacies of your case.

    Watermans is here to help you secure the compensation you deserve. If you need to make a claim for vehicle repairs due to a car accident that wasn’t your fault, we’ll take care of the claim and arrange for any necessary medical treatment, such as physiotherapy.

    Contact us before contacting your insurer, and we will promptly arrange a replacement vehicle for you while your car undergoes significant repairs.

    Once you have contacted Watermans, our team will take care of everything, including arranging for vehicle repairs and pursuing your claim against the at-fault insurer. We’ll keep you updated every step of the way.

    Why Watermans?

    Why should I choose Watermans to pursue my claim?

    Watermans make legal services look and feel easy, allowing our clients to move forward in life with confidence.

    Our experienced solicitors are dedicated to simplifying the legal process for our clients following a vehicle accident.

    We take the hassle off your shoulders, fighting each case to secure the maximum compensation. Additionally, we provide access to a range of additional services, such as physiotherapy and psychological treatment, to help you recover from your minor or serious injuries quickly and get your life back on track.

    Expert Personal Injury Solicitors in Scotland

    Our expertise in personal injury covers a broad spectrum, including:

    Each year, we represent thousands of clients across Scotland, securing millions of pounds in compensation. We work on a no-win, no-fee basis, meaning that if your claim is unsuccessful, you won’t be left out of pocket.

    FAQs About Vehicle Repairs

    If a body shop mechanic fails to properly repair your vehicle, you have the right to:

    • Request a rework: Ask the body shop to correct their negligent auto services at no extra cost.
    • Request a refund: If your vehicle is not repaired properly, you could be entitled to a refund.
    • File a complaint: Report the issue to a consumer complaints agency such as the Scottish Public Services Ombudsman or Better Business Bureau.
    • Pursue legal action: Consult with Watermans vehicle repair solicitors to explore legal options for financial recovery.

    It’s essential to document all communications and agreements with the body shop to support your claim. With our legal team, we’ll handle all the legal issues so you can focus on what’s important.

    Finding a reputable repair shop can be challenging. Here are some aspects to consider during your search:

    • Check certifications: Look for shops with certified mechanics who meet industry standards. An example of this is the Scottish Vocation Qualification in Vehicle Maintenance and Repair.
    • Read reviews: Checking customer complaints and feedback is a great way to gauge service quality.
    • Verify warranties: If a car repair shop offers warranties on their repair work, this is usually a good sign regarding their reputation.
    • Seek recommendations: Speak to friends, family or colleagues for reliable mechanic referrals.
    • Inspect the facility: Look for any safety hazards within the shop. If it’s not maintained to a reasonable standard, you may want to consider a different service provider.

    Faulty repairs encompass any repair work that wasn’t performed correctly, resulting in mechanical issues. This can include incorrect and incomplete repairs, counterfeit parts, and negligent workmanship.

    If your car cannot operate safely, it could lead to serious consequences. Should you suspect your car has undergone negligent auto repairs, have your vehicle inspected by another trusted mechanic and seek legal help immediately.

    Get the compensation you deserve with Watermans vehicle repair solicitors.
    Contact our law firm today to get straightforward legal advice on your motor vehicle repairs.

    How much could you claim?

    The figures quoted are a rough guide to show you the amount you could receive as compensation for your injury. Our solicitors will advise you in more detail about your specific claim.

    Your claim could be worth...

    Claim Worth

    The figures quoted are a rough guide to show you the amount you could receive as compensation for your injury. Our solicitors will advise you in more detail about your specific claim.

    Get in touch with us

    Everything we do at Watermans is about getting you the resolution you need and making that process straightforward. Start the process by sending us your details below or calling us on 0131 555 7055

    Our personal injury claims expert

    “I enjoy the challenge of putting my clients back in a position they would have been in, had they not been unfortunate to suffer an accident through no fault of their own.”

    John Dillon, Head of Dispute Resolution