Tracy Heatley
Client Advisor
Tracy has been with Watermans for 9 years in the First Response Team, being the first point of contact for all new business and clients. Tracey’s previous experience was in customer service which gave her great tools for her role at Watermans.
"I enjoy socialising with my family and friends and following my local football team Hearts of Midlothian."
Best Thing About The Job
"I enjoy the client interaction and reassuring them that they are in safe hands."
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Everything Thoroughly Explained
"Dealt with my claim quickly and efficiently. I was unsure of a lot of things, so my handler made sure to explain them thoroughly to me. Very helpful and successful with my claim. Would definitely recommend."
S Little
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Professional headshot of Watermans Paralegal Alex McLennan, smiling in front of a sky-blue background. Alex is wearing a black, short-sleeved blouse.
Headshot of Watermans People Advisor Fern Gaughan, smiling against a sky-blue backdrop. Fern is wearing a bottle green, long-sleeved dress.
Headshot of Watermans Solicitor Emily Forbes smiling against a sky-blue background. Emily is wearing a white blouse.
Professional headshot of Watermans Solicitor Ellen Finlayson, smiling in front of a sky-blue background. Ellen is wearing a white t-shirt under a black blazer.