Tracy Heatley
Client Advisor
Tracy has been with Watermans for 9 years in the First Response Team, being the first point of contact for all new business and clients. Tracey’s previous experience was in customer service which gave her great tools for her role at Watermans.
"I enjoy socialising with my family and friends and following my local football team Hearts of Midlothian."
Best Thing About The Job
"I enjoy the client interaction and reassuring them that they are in safe hands."
Mixed,Race,Couple,And,Daughter,Talk,Together,In,The,Kitchen
Everything Thoroughly Explained
"Dealt with my claim quickly and efficiently. I was unsure of a lot of things, so my handler made sure to explain them thoroughly to me. Very helpful and successful with my claim. Would definitely recommend."
S Little
Articles and Advice
View all articles
Bicycle Accident Claim – Top 5 Reasons Cyclists Are Injured in Scotland
Headshot of Leona Skiffington, receptionist at Watermans, smiling against a sky-blue background. Leona is wearing a white blouse underneath a black blazer.
Headshot of Watermans solicitor Rebecca Carey, smiling against a sky-blue background. Rebecca is wearing a green blazer over a black blouse.
Professional headshot of Watermans Senior Solicitor Scott Fulton, smiling in front of a sky-blue background. Scott is wearing a white shirt under a blue quarter-zip jumper.