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Tracy Heatley
Client Advisor
Tracy has been with Watermans for 9 years in the First Response Team, being the first point of contact for all new business and clients. Tracey’s previous experience was in customer service which gave her great tools for her role at Watermans.
"I enjoy socialising with my family and friends and following my local football team Hearts of Midlothian."
Best Thing About The Job
"I enjoy the client interaction and reassuring them that they are in safe hands."
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Everything Thoroughly Explained
"Dealt with my claim quickly and efficiently. I was unsure of a lot of things, so my handler made sure to explain them thoroughly to me. Very helpful and successful with my claim. Would definitely recommend."
S Little
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Professional headshot of Watermans senior sales negotiator Susan Cooper smiling in front of a sky-blue background. Susan has long blonde hair, and is wearing a leopard-print blouse underneath a black waistcoat.
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Professional headshot of Watermans head of property conveyancing Shawn Wood standing in front of a sky-blue background. Shawn is smiling and is wearing a white buttoned shirt.
Headshot of Watermans Legal Secretary Claire Danks smiling against a sky-blue backdrop. Claire is wearing a black shirt and a black floral-patterned cardgian