Car Accident Compensation Process — Scotland
Tracy Heatley
Client Advisor
Tracy has been with Watermans for 9 years in the First Response Team, being the first point of contact for all new business and clients. Tracey’s previous experience was in customer service which gave her great tools for her role at Watermans.
"I enjoy socialising with my family and friends and following my local football team Hearts of Midlothian."
Best Thing About The Job
"I enjoy the client interaction and reassuring them that they are in safe hands."
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Everything Thoroughly Explained
"Dealt with my claim quickly and efficiently. I was unsure of a lot of things, so my handler made sure to explain them thoroughly to me. Very helpful and successful with my claim. Would definitely recommend."
S Little
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Professional headshot of Watermans Purchase Negotiator Alex McKinlay, smiling in front of a sky-blue background. Alex is wearing a black blouse.
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Professional headshot of Watermans Paralegal Andrew McKenzie, smiling in front of a sky-blue background. Andrew is wearing a navy quarter-zip sweater over a white t-shirt