Car Accident Compensation Process — Scotland
Tracy Heatley
Client Advisor
Tracy has been with Watermans for 9 years in the First Response Team, being the first point of contact for all new business and clients. Tracey’s previous experience was in customer service which gave her great tools for her role at Watermans.
"I enjoy socialising with my family and friends and following my local football team Hearts of Midlothian."
Best Thing About The Job
"I enjoy the client interaction and reassuring them that they are in safe hands."
Mixed,Race,Couple,And,Daughter,Talk,Together,In,The,Kitchen
Everything Thoroughly Explained
"Dealt with my claim quickly and efficiently. I was unsure of a lot of things, so my handler made sure to explain them thoroughly to me. Very helpful and successful with my claim. Would definitely recommend."
S Little
Articles and Advice
View all articles
Headshot of Watermans Senior Claims Handler Molly Davidson, smiling against a sky-blue background. Molly is wearing a red short-sleeved blouse with white polka dots.
Headshot of Watermans legal secretary Eve Connor smiling against a sky-blue background. Eve is wearing a black long-sleeved blouse and a patterned scarf
Headshot of Watermans Senior Legal Secretary Lesley Anne Ritchie smiling against a sky-blue background. Lesley is wearing a pale green dress.
Headshot of Watermans purchase negotiator Daniel Clark, smiling in front of a sky-blue background. Daniel is wearing a white shirt under a moss green quarter zip jumper.