Tracy Heatley
Client Advisor
Tracy has been with Watermans for 9 years in the First Response Team, being the first point of contact for all new business and clients. Tracey’s previous experience was in customer service which gave her great tools for her role at Watermans.
"I enjoy socialising with my family and friends and following my local football team Hearts of Midlothian."
Best Thing About The Job
"I enjoy the client interaction and reassuring them that they are in safe hands."
Mixed,Race,Couple,And,Daughter,Talk,Together,In,The,Kitchen
Everything Thoroughly Explained
"Dealt with my claim quickly and efficiently. I was unsure of a lot of things, so my handler made sure to explain them thoroughly to me. Very helpful and successful with my claim. Would definitely recommend."
S Little
Articles and Advice
View all articles
First Time Buyer: How to Competitively Offer on Your First Home
Professional headshot of Watermans Legal Secretary Audrey McKenzie, smiling in front of a sky-blue background. Audrey is wearing a white high-necked, short-sleeved shirt.
Headshot of Watermans People Advisor Fern Gaughan, smiling against a sky-blue backdrop. Fern is wearing a bottle green, long-sleeved dress.
Professional headshot of Ridha smiling in front of a sky-blue background. Ridha is wearing a black short-sleeve top.
Headshot of Watermans employee Steph Wilson, smiling in front of a simple blue backdrop. Steph is wearing a cream blouse and glasses.