Sam Donaldson
Claims Handler
Sam worked in fraudulent financial crime investigations for 3 years after finishing school. After this, he changed his career and moved into the insurance industry. Sam worked in a claim handlers’ role for almost 4 years handling claims as both the pursuer and defender before starting his role with Watermans. Sam joined Watermans in February 2020 to handle claims as the pursuer.
"Outside of work, I am a very active person. I enjoy playing and coaching football, mountain biking, hiking, jogging, going to the gym and socializing with friends and family."
Sam is also part of the 27th fittest amateur team in Scotland as of December 2021!
Best Thing About The Job
“I enjoy acting as the pursuer to claim what the clients are rightfully entitled to and to ensure that the best compensation is provided.”
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Exceeded My Expectations
"I found the service to be excellent. I was talked through the whole process in a kindly and supportive manner. Sam understood that I had no experience of these circumstances and never made me feel stupid.
My physical therapy was arranged and all I had to do was turn up. I was kept in the loop throughout the claim and Sam exceeded my expectations with the final outcome."
Claire, Dispute Resolution Client