Podcast 1 – The Scene of The Accident
Generally it will be clear if emergency services are required but there are 3 main reasons that you should get them involved.
Is anyone unable to get out of their vehicle? Did anyone hit their head? Is anyone unconscious? Is anyone unable to drive?
If the answer to any of these questions is yes, get the emergency services involved.
- Vehicles undrivable/blocking traffic
If one or more vehicles are undrivable and/or blocking traffic, you’ll likely need to get the police involved. If you can safely move your vehicle out of the road and away from traffic, do so as soon as possible. If your vehicle will not move and is blocking traffic, get out of the car and move to a safe area straight away before calling the police.
- TP driver hostile/fled the scene
If the third party driver is hostile or refusing to provide you with their details, the police should be called to get this information.
If they have fled the scene, call the police or, if you can, attend your local police station to report the incident as soon as possible. The sooner you report it the better.
As long as it is safe to do so, take photographs of:
- Your vehicle and the damage
- TP vehicle damage(including registration plate)
- Any Debris
- The final position of the vehicles
TP driver details
The most important information to get from the third party driver:
- Vehicle registration, make/model and colour
- Insurance company and policy number
- Company details if driving in course of employment
If anyone saw the accident happen, ask them to provide you with their details. It is always a good idea to have the view of an independent party. The main information you will need is:
- Phone number
Dashcam footage or CCTV
Dashcams are becoming a very important car accessory and they can save a lot of time and investigation further down the line. If you don’t have one, we recommend picking one up. If you do have one, make sure you upload the footage to a computer and save this as soon as you can.
Another thing to look for is CCTV – are there any shops or houses nearby that may have cameras? Are there any road traffic cameras in the vicinity? If there are, act fast! Most companies only retain CCTV footage for 14 days before it is permanently erased. Find out who owns any nearby cameras and ask if you can review their footage to see if it caught the accident. If so, ask for a copy before it is erased.
Who to call?
- Your Insurer
You should always inform your insurance company if you have been involved in a road traffic accident. There is, however, no obligation to make a claim through your insurers and risk losing your no claims bonus.
Contact Watermans after your accident and we will look to get your vehicle assessed and have you in a hire vehicle straight away.