Making a claim after getting food poisoning abroad

19th Sep 2019
Lisa Boyle

Making a claim after getting food poisoning abroad


There’s nothing more devastating than splurging on a dream holiday, counting down the days until take off and indulging in delicious buffet delights, only to be struck down with horrific food poisoning.

As many of us will have experienced at least once in our lives, getting an outbreak of food poisoning while holidaying abroad can turn what’s meant to be an enjoyable time away into a real nightmare.

If you have sustained an injury or illness that wasn’t your fault whilst on holiday, you may be able to claim compensation through our firm.


So what information do I need to make a food poisoning or illness claim?



Although the prospect of making a claim for an incident which happened abroad can be overwhelming, it’s important you do so to be reimbursed for the holiday which didn’t go to plan and to secure vital funding to support you through any recovery period.

If you’ve been left stricken in bed on what was supposed to be a fun day surfing or on the beach, or missed time off from work and lost earnings as a result of the illness, you’re more than likely entitled to a claim.

We will act for you on a “No Win, No Fee” basis meaning that we will never ask you to pay a fee to us for our service. Even if your case is unsuccessful, we would not look for you to pay the defender’s costs – we would meet these for you.

Watermans Solicitor John Dillon advised: “The main thing to remember for food poisoning suffered whilst on holiday abroad is to have a good record of reporting the illness.

“If you are staying all-inclusive then it is important to report the sickness to the Hotel/Holiday Representative for the travel company you booked your holiday with whilst you are still on holiday. If possible, obtain a copy of the report that you make.

“You should also be seen by a hotel/local doctor and report the illness to them. This makes sure that you have a written record of seeking medical attention/advice at the time when the symptoms were being suffered.

“Finally you should also make contact with and keep details of fellow guests who have also suffered food poisoning due to the food standards of the resort you are staying in. Why? It is possible that anyone can be struck down by a general sickness bug at any given time. However if food poising occurs then the chances are you will not be alone.

“Having a record of other guests who have suffered the same illness as you can help ensure that your claim for illness will be successful against the hotel. A high number of complaints will mean that your illness will not be treated as an isolated general sickness bug.”


Here are some tips on ensuring you achieve a successful claim with us






  • Inform the venue that you think is responsible know as soon as possible.
  • Speak to a doctor if you can, especially if you’re older, have existing health issues or the person affected is a young child.
  • Get proof of diagnosis. The majority of claims boil down to proof, keep a record of medical notes, medication receipts and anything that you think can back your claim.
  • Contact your travel insurer and find out how they can help.
  • Notify the hotel or resort if you believe it’s where you got food poisoning.